Children & Families Direct is the easy way to access family support & safeguarding services within Nottingham City.

There are many services available to support our children and families in Nottingham.

Our 'one stop shop' means you can access all of them using just one telephone number, fax or email address.

Call: 0115 876 4800


Fax: 0115 876 2927 

Our call handlers will answer your call and ensure that you are connected to the service you need.

By making it simple to access our services Nottingham City Council can help provide the right support, at the right time, to meet the needs of Nottingham families.

Children & Families Direct is operational Monday to Friday from 8:30 am to 5:00 pm.

Outside of these hours, the telephone number should be used for emergency safeguarding enquiries only

Following consultation, a Multi-Agency Request for Service form has been developed for professionals. This form can be used both for safeguarding and other referrals into Children's Services. An example of a completed form for both Safeguarding and Early Help Services can be found below to assist you with completing a referral.