Communication and Engagement
Establishing rapport, trust and respect; barriers to communication; consultation and negotiation; citizen led choices and decision making.
Skills and Knowledge Development Areas
- Develop trust and respect
- Display transparency in choices and decision making
- Consulting, informing and negotiating
- Active listening and empathy
- Use clear language
Development Options
Face to Face Sessions
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Good Assessment Skills |
By the end of the course, participants will be have:
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Audience: Cost and Booking: £100 per place on the session (£75 for Voluntary and Community Organisations). Alternatively we can deliver a bespoke session for your organisation for up to 16 people starting from £650 per day. Please email us to book IWDTEventInbox@nottinghamcity.gov.uk
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Ngage Assessment Tool |
Aims
Learning Outcomes
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Self-Directed Learning
Bite-sized Learning Worksheets