Establishing rapport, trust and respect; barriers to communication; consultation and negotiation; citizen led choices and decision making.

Skills and Knowledge Development Areas

  • Develop trust and respect
  • Display transparency in choices and decision making
  • Consulting, informing and negotiating
  • Active listening and empathy 
  • Use clear language 

Development Options 

E-learning Courses

Face to Face Sessions

Course Title

Aims and learning Objectives

Audience and Cost

Dates &


Introduction to working with Children and Families in the City (including Child Development)


Colleagues from the Integrated Workforce Development Team, Nottingham City Council.

Day One

  • An Introduction to the Nottingham Children's Workforce
  • Understanding your role and Legislative Responsibilities
  • Working in a Principled and Valued Way
  • Building Helping Relationships
  • Promoting Equality, Diversity and Inclusion
  • A Structured Approach to working with Children and Young People (Assessment)

Day Two

  • Perspectives on Child Development
  • Understanding Attachment Theory
  • Understanding Behaviour
  • Importance of Play and practical tools for play

Audience: Suitable for workers from Schools and external agencies to attend as well as Nottingham City Council.

Cost: £200 for the two days. (There is the option to attend just one of the days training at £100 per day - reduced rate for Voluntary and Community Organisations).  A bespoke session could be developed for your organisation for up to 16 people starting from £650 per day.  To find out more please click here to contact Lisa Hazell.

To Book: Please complete the booking form attached Booking Form


22 and 29 Nov





To be confirmed

Good Assessment Skills

By the end of the course, participants will be have:

  • Gained an understanding of the components of effective assessments
  • Developed skills, knowledge and confidence in undertaking assessments
  • Gained an understanding of how assessments link to appropriate interventions leading to improved outcomes for children and young people.
  • Developed strategies for embedding assessments into their everyday practice.

Anyone who is involved in conducting assessments of any type in order to ascertain the relevant level of need  for children, young people and families. This course is suitable for individuals  who work across early help, targeted family support and children’s social care.

Cost and Booking:

£100 per place on the session (£75 for Voluntary and Community Organisations).  Please complete the booking form attached- Booking Form

Alternatively we can deliver a bespoke session for your organisation for up to 16 people starting from £650 per day.  To find out more please click here to contact Lisa Hazell.




28 Nov


31 Jan

1 March



Ngage Assessment Tool


  • To develop a clear understanding of how to use
  • Ngage to positively work with young people in exploring how a range of issues affect their life.

Learning Outcomes

  • To look at the purpose of Ngage and explore how it can be used with young people to successfully engage them in the assessment process
  • To explore good techniques for engaging with young people around sensitive issues
  • To be confident in being able to complete a 'first line safeguarding' assessment with young people
  • To be aware of the diversity of the tool and how it can be adapted to be used in different settings
  • To be confident about information sharing and confidentiality, be clear about how to record the information and how to use the action plan.

£120 per place on the session (includes a £60 Ngage Toolkit to keep).

Practitioners working with older Children within Nottingham City.

To Book:
Please complete the booking form attached- Booking Form

For Schools and organisations outside of Nottingham City or to arrange an in-house course of up to 20 people please go to this website to find out more Nottingham Early Intervention Resources



17 April
12 July
2 Oct



Self-Directed Learning

Bite-sized Learning Worksheets